IELTS Listening: Form Completion

Questions 1 – 5
Complete the form. Write NO MORE THAN ONE WORD AND/OR A NUMBER in each gap.

GORDON HOSPITAL

Volunteer Application Form

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Name Julie
Date of birth 1965
Availability Mondays and
Previous experience used to do volunteer work in a
Other languages spoken
Transcript

PETER: Good morning – Gordon Hospital – Peter speaking.

JULIE: Hi – yes, I’m calling to find out about volunteering at the hospital. I recently retired, you see, and I’d like to do something useful with the extra time.

PETER: That’s great – we’re always in need of volunteers. I’ll just need to take down some details. Could I start with your name, please?

JULIE: It’s Julie – Julie Steel.

PETER: Is that S – T – double E – L – E?

JULIE: Almost – just without the final E.

PETER: And your date of birth? We just need it for our records.

JULIE: Of course – it’s August the seventeenth, 1965.

PETER: OK, thanks for that. Now, which days of the week would you be available? Just so you know – our volunteers work one day a week. But if you could tell me a couple of days that would suit you, that’d be great. I’ll be able to confirm what your day will be once I’ve spoken to the unit manager.

JULIE: Well, Mondays would definitely work. I look after my grandson on Tuesdays, so that’d be out, I’m afraid. Um, how about we put down Thursdays as well. I was about to suggest Fridays, but my husband needs the car that day, so I wouldn’t have any way of getting to the hospital.

PETER: OK, great – I’ve noted that down. And have you done any volunteering before?

JULIE: Not a whole lot, to be honest. But I did help out a bit at the museum when I was at university – just answering the phones. Does that count?

PETER: Yes, definitely – I’ll put that down. Um, let’s see. Ah, yes – one more thing. We actually have quite a lot of patients from non-English-speaking backgrounds. I don’t suppose you speak any other languages, do you?

JULIE: Ah, well, I did six years of German at school – can’t speak a word of it now, though. But my husband’s from Kraków, so I’ve picked up a fair bit of Polish over the years. I’m actually fairly fluent now.

PETER: Ah, that’s impressive. I’d love to be able to speak another language! OK, that’s all I need for now. So, let me explain what our volunteers actually do at the hospital.